THE 14TH ANNUAL SHORTY AWARDS

The Shorty Awards honor the best of social media and digital. View this season's finalists!

Community Management

This award honors a company or individual that exhibited exceptional community management that engaged the audience, and enhanced social presence and/or social following.

See previous winners and honorees here.

Finalists

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Red White & Royal Blue Social Campaign
With the original novel having a strong following on BookTok, Red, White, & Royal Blue's social cam…
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Delta Air Lines Reply Connects a Kid to His Broadway Dreams
At Delta Air Lines, community management means not just connecting within our community but also fi…
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Muted Words - Community Management
Riot Games approached Ayzenberg with a challenge: how can we help engage League of Legends’ very sp…
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#TakeItDown
The National Center for Missing and Exploited Children receives 80k+ reports of suspected online ch…
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AARP on TikTok
How do you enhance perceptions of your brand and establish a connection with a generation that has …
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Compact Disc to Digital Streaming: The Universal Islands of Adventure Soundtrack
Music plays a crucial role in theme park experiences, acting as an invisible thread that weaves thr…
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Diageo Bar Academy — World Bartender Day
Diageo Bar Academy gave bar professionals the opportunity to connect with, recognise, and learn fro…
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Gems of Panem - Hunger Games: The Ballad of Songbirds and Snakes
At its zenith, the fan community around the original Hunger Games Movies was one of the most active…
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June's Journey throws 'A Party to Die For'
To celebrate the monumental success of our game, June’s Journey, we wanted to give back to our comm…
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Marriott Bonvoy’s Community Management Evolution
Marriott Bonvoy’s goal on social media in 2023 was to grow awareness and understanding of both the …
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Maruchan: Engaging and Activating a Superfan Community
Maruchan is a long beloved instant ramen noodle brand, but it's still a commodity product in a cate…
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Netflix's Love Is Blind Social Media
In 2023, Netflix partnered with Saylor to drive excitement and anticipation for season 5 of its uns…
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One Piece Social Campaign
In the summer of 2023, Netflix launched One Piece, a live-action adaptation of the legendary manga/…
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Overwatch Mauga Twitter Takeover
After Mauga, Overwatch’s newest Hero, was announced at BlizzCon 2023, we rode the wave of hype to m…
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Power Universe Evergreen Social Campaign
The Power Universe is not just a show – it's a cultural phenomenon within the Black community. We'v…
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Sonic Social Takeover 2023
The driving idea behind the Sonic Social Takeover in 2023 was to create an immersive and unpreceden…
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Spider-Man: Across The Spider-Verse - Global Spider-Society SMS Program
With a story as beloved as Miles Morales and the Spider-Verse, it was important to give fans the op…
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The North Face Turns Viral Customer Video Into Community Management Win
The North Face stands by our products, so when Jenn Jenson’s TikTok went viral and she unexpectedly…
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WRANGLER x THE SOCIAL ELEMENT
Wrangler is a true American heritage brand with a rich history of appealing to the western wear cul…
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Yellowjackets - Community Management
The smash-hit YELLOWJACKETS quickly became SHOWTIME’s® buzziest series. But with its episodic relea…

Nominees