THE 14TH ANNUAL SHORTY AWARDS
The Shorty Awards honor the best of social media and digital. View this season's finalists!
Campaign
Awareness Campaign
Corporate Social Responsibility Campaign
Diverse-Owned Businesses Campaign
Fundraising Campaign
Global Campaign
Integrated Campaign
Local Campaign
Multi-Platform Campaign
Multicultural Campaign
On a Shoestring Campaign
Pro Bono Campaign
Social Movement Campaign
Content & Design
Audio & Music
Brand Voice
NEW!
Branded Content
Branded Series
Documentary Short
Email & Newsletter
NEW!
Feature Film
Gamification
NEW!
Images
Interactive Content
Long Form Video
Medium Length Video
NEW!
Micro-site or Blog
Podcast
Research Reports
Short Form Video
Video Series
Cause
Animal Rights & Welfare
Arts & Culture
Conservation & Preservation
Disability Awareness
Diversity, Equity & Inclusion
Emergency Relief
Environment & Sustainability
Fight Poverty
Gender Equality
Human Rights
Immigration & Refugees
Learning & Development
LGBTQ+
Mental Health
Multi-Cause Initiative
Other Causes
NEW!
Public Health
Public Safety
Racial Equality
Responsible Consumption & Production
Responsible Technology
NEW!
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Consumer Brands
Education
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Financial Services
Food & Beverage
Government & Politics
Healthcare & Pharma
Hospitality & Travel
Lifestyle & Wellness
News & Media
Non-Profit
Other Industry
NEW!
Retail & E-Commerce
Sports
Technology
Partnerships
Brand Partnership
NEW!
Corporate-Community
Influencer, Creator & Celebrity
Nonprofit Partnership
Other Partnerships
NEW!
Platforms & Technology
Extended Reality
Gaming
Generative AI
Instagram
LinkedIn
Other Platforms
TikTok
YouTube
Special Project
Special Project
Strategy & Engagement
Call to Action
Community Engagement
Contest or Challenges
Data & Insights
Earned Media
Event & Experiential
Guerrilla Marketing
Integration with Traditional Media
NEW!
Paid Media
PSA
Single Post
Storytelling
Use of Viral Content
NEW!
User Generated Content
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From the 8th Annual Shorty Awards
Best Customer Service
This award recognizes companies that are using social media to enhance their customer experience. Specific examples are encouraged.
See previous winners and honorees here.
Winner
Customer Service
winner
Tale of tiger's big adventure highlights airport's commitment to customer service
At Tampa International Airport, it's always personal. The airport used social media to make that po…
Finalists
Customer Service
finalist
Chobani Customer Service
At Chobani, we are passionate about all we do. Our products, our people and our consumers' experien…
Customer Service
finalist
How Hyatt Uses Social Customer Service to Better Care for Guests
At Hyatt, we believe that we are in more than the hotel business. We are in the business of caring …
Customer Service
finalist
Optus’ best in class crisis response in social
As Australia's second largest Telecommunication provider, Optus is in the business of connecting p…
Customer Service
finalist
Sunny Service Days at DFW
Customer service has always been a key focus for Dallas Fort Worth International Airport's organiza…
Nominees
Customer Service
Comcast’s Digital Care team – at the forefront of our Customer Experience journey
Comcast's Digital Care team seeks to provide excellence in customer service by way of an individual…
Customer Service
@AskLiberty from Liberty Mutual Insurance
Liberty Mutual's mission is to empower our customers to live life with less worry. Our Social Care …
Customer Service
Casper: Up All Night Long
Most brands say their customer service team is available during business hours to help with support…
Customer Service
Cisco Support Community
In today's interconnected world, enterprise technology customers expect immediate resolution when t…
Customer Service
Qantas Best in Customer Service
Our objective at Qantas is always to deliver exceptional customer service to our customers, but tha…
Customer Service
myAudi Tutorials
As a new service on the Audis owner platform MyAudi a series of films should educate Audi drivers …
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