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THE 14TH ANNUAL SHORTY AWARDS

The Shorty Awards honor the best of social media and digital. View this season's finalists!

Special Project

Special Project

POSB Smart Buddy

Entered in Responsible Technology

Objective

In a world increasingly reliant on digital finance, children’s financial literacy is often overlooked. The POSB Smart Buddy program was created to fill this gap. Traditional financial literacy methods are often passive or disconnected from real-life use. POSB Smart Buddy aims to change this by launching the world’s first in-school wearable tech savings and payments ecosystem—helping students build sensible savings and spending habits while laying a foundation for lifelong financial wellness.

Launched in 2017 and revamped in 2024 with support from DBS’s WOW Accelerator, the program targets children aged 7–16 in Singapore by using mobile and wearable technology. With in-app gamified missions, real-time spending insights, and savings goals, students actively manage finances while parents support learning through accessible dashboards and behavioral nudges.

Our key goals include:

By 2024, over 230,000 students across 253 schools have access to Smart Buddy. The program transforms financial literacy into an engaging, everyday experience—making learning habitual, fun, and impactful from an early age while shaping a financially resilient future generation.

Strategy

Plan of Action

  1. Conducting Extensive User Research & Validation
    Before 2024:
    • Gathered insights from ~600 parents via online surveys about Smart Buddy and children’s financial literacy.Conducted face-to-face interviews with 15 children and 8 parents.
    • Usability Testing with 8 parent-child pairs to identify improvements and ensure a user-friendly experience.

             Key findings:

  1. Tapping on DBS’ Proprietary Innovation Pyramid
    The innovation was 1 of 10 bankwide solutions developed through the 2024 edition of DBS WOW Accelerator program, which is part of DBS Innovation Lab’s proprietary Innovation Pyramid. This incubator provides access to invaluable resources, accelerating its development and ensuring a high-quality, user-centric product
  2. Feature Rollout & Execution
    • In-app Insights (Launched 2024): Provided real-time summaries of children’s savings/spending that helps parents teach financial literacy (Figure 1)

What Makes It Unique
POSB Smart Buddy transforms financial literacy education by combining mobile technology and wearable devices into a holistic ecosystem. More than an app, it delivers an engaging experience through:

The program’s scalability is proven by reaching over 230,000 students in 2024, showcasing strong market viability.

Results

The results were clear and measurable:

Positive customer feedback confirms the app's effectiveness in helping parents identify spending patterns and fostering conversations about finances:

Media

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Entrant Company / Organization Name

DBS Bank

Entry Credits