THE 14TH ANNUAL SHORTY AWARDS

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Special Project

Special Project

Smile Train's Medical Heroes in Action

Entered in Generative AI

Objective

The idea driving our work was to strategically follow a trending cultural moment with our core vision of subject-led storytelling, creating a campaign that was both highly engaging and deeply meaningful. At the time, the "AI doll" trend was dominating social media feeds, offering a visually compelling and shareable format. Our goal was to use this self-focused aesthetic to instead shine a spotlight on our frontline medical heroes and the global, inclusive nature of our work.

We set out to achieve three specific goals: First, to drive engagement by leveraging a trending format that would capture attention in a saturated feed. Second, to enhance representation by visually reinforcing our global presence and the diverse, inclusive approach of Smile Train. And third, to humanize our frontline medical staff, positioning them not just as functional roles, but as relatable and celebrated figures whose dedication delivers real change. This campaign was a test of our ability to turn a fleeting internet moment into a lasting spotlight on a cause, proving that a non-profit can lead with creativity and stay authentic while doing so.

Strategy

Bringing this project to life was an intentional process of creative adaptation. Our plan of action began with identifying the "AI doll" trend as a powerful, low-cost visual format that aligned with our audience's consumption habits. We immediately recognized its potential to create a visually striking image that would stand out and be highly shareable. Our creative brief was to produce an animation featuring authentic, unfiltered photos of Smile Train's medical partners and staff from across the globe, transformed into the trending animated aesthetic. 

The execution was careful and fun. We curated a diverse collection of photos, ensuring we represented our global presence and the wide array of medical professionals. We used a highly stylized, animation trend to celebrate the very real, very human heroes who are the heart of our work. The final image was set to the trending audio, ensuring it was instantly recognizable to the Instagram algorithm and our audience. 

A key challenge we faced was ensuring the animation didn't trivialize the serious nature of our work. We overcame this by focusing on authentic smiles and obvious medical equipment. The animation was kept simple. We didn't just participate in a trend; we transformed it into a powerful tool for storytelling and human connection, proving that a non-profit can still be creative. 

Results

Our results exceeded the team’s expectations, validating our creative approach. 158,133 views and nearly 500 likes were more than we could have hoped for...The campaign enhanced our reach and connection, turning a popular internet trend into a powerful spotlight on our medical heroes. The image went viral, achieving a record number of shares for our account and driving significant engagement. The comments section was flooded with positive feedback from our community, who expressed both delight with the creative format and an emotional connection to the featured medical professionals. This qualitative feedback was as valuable as the quantitative data, as it confirmed that we had successfully humanized our team and reinforced our brand's message.

We consider our efforts a success for several reasons. First, the campaign successfully met our objectives for engagement, representation, and humanization. Second, it demonstrated that authentic, subject-led storytelling can win within a trending format, proving that a non-profit can be culturally relevant without sacrificing its core values. Finally, the post's viral success provided a powerful, unexpected surge of awareness and action, extending our message beyond our existing community by 94% and introducing Smile Train's work to a new, broader audience. The campaign not only enhanced our reach but also deepened our brand’s connection to its followers, confirming the power of creative storytelling to drive change.

Media

Entrant Company / Organization Name

Smile Train

Link

Entry Credits