Challenge & Opportunity
The QSR landscape has reached a point of strategic saturation, where brands compete for the same broad audiences using the same exhausted third-party demographic data. When Popeyes launched its niche, flavor-first "All-Pickle Menu," we faced a critical challenge: how do you cut through the noise of constant QSR menu launches to reach genuine pickle enthusiasts?
We recognised an interactive opportunity: the metaverse isn't just a new advertising channel, it's a space where consumer identity is expressed through virtual wearables (skins, avatars, cosmetics). We needed to create an interactive, virtual world experience that would leverage this technology to identify, engage, and reward our target audience while driving real-world business results.
Strategy: Leveraging Metaverse Technology
We looked to Fortnite, a culture-defining metaverse platform. In February 2025, Fortnite released "Big Dill," a giant playable pickle skin (wearable). We recognised that in metaverse culture, skins aren't just cosmetic choices; they're expressions of identity and affinity.
Our creative insight: Players who chose to wear the Big Dill skin were self-identifying as pickle lovers through their virtual wearable choice. We became the first brand to treat in-game character selection (wearable) as a targeting data point, allowing us to design an interactive, virtual world experience specifically for a highly engaged, pickle-loving audience.
Execution: The Virtual World Experience
We partnered with GoodGamers to build a fully immersive 1:1 replica of a Popeyes restaurant inside Murder Mystery, one of Fortnite's most-trafficked islands with millions of existing players.
Impact
In just four days, we demonstrated the transformative potential of interactive metaverse environments:
Industry First: We proved that the future of targeting lies in creatively leveraging unique behavioral signals that already exist in interactive digital environments. By treating in-game character selection as a unique data point, we unlocked a specific audience based on their real pickle passion.